Your privacy – How we use your data.
Welcome to our website https://www.synergy-health.co.uk.
This Privacy Notice aims to give you information on how we collect and process your personal data using this website, including any data you may provide through this website when you purchase a product or otherwise interact with us.
Your privacy and the security of your personal data are very important to Synergy, so we collect and manage your personal data with the utmost care and take specific measures to keep it safe.
Who is the Data Controller?
Synergy, 46 Caskie Drive, Blantyre, G72 9XG
For any clarification, question or requirement related to your privacy and the processing of your personal data, you can contact us at any time by writing to the above address.
The Data that we process.
The personal data that Synergy processes is the data that you provide to us when you make an order and purchase goods on our website. We also collect some browsing data that enables our shopping cart to work and some analytics data that allows us to tweak our site to better suit customer use.
Your personal data is used for the following purposes:
– conclude purchases on our site and to allow use to address and send your purchases to you.
How long do we keep your data?
Your personal purchase data is kept for a period set out by UK Tax law currently 6 yrs. Comment or review data is kept indefinitely unless you request it’s removal.
What are your rights?
At any time, depending on the specific processing, you may: revoke your consent to the processing, know which of your personal data we have in our possession, its origin and how it is used, request the update, correction or integration and in the cases provided for by the current provisions, the cancellation, the limitation of processing or oppose their processing. If you wish, you can request to receive your personal data in possession of YOOX in a format readable by electronic devices and, where technically possible, we can transfer your data directly to a third party indicated by you.
What personal data do we collect?
a) we collect the personal data necessary to conclude and execute your purchase such as name and surname, e-mail address, billing address, Shipping address, telephone and payment form – eg paypal payment, direct debit, bank transfer, cheque.
b) We use your email address to keep you up to date throughout the order dispatch process.
Your Synergy Account
On our website you can order as a ‘guest’ or create an ‘account’ When creating your account the following data is used and can be edited or deleted by you:
• Orders: Your order history
• Addresses: save or modify your addresses to always have them available and complete your purchases faster.
6. Who will process your data?
Your personal data will be processed by Synergy internal staff who are specifically trained and authorised to process.
3rd Party Data Access
Your email address is shared with reviews.co.uk who request site reviews on our behalf.
Your name and address is shared to Royal Mail for delivery purposes.
If you choose to pay for your order by using Paypal then Paypal will collect data required by them to process your payment transaction.
We collect some browsing data that is annonymised and used by google analytics to help us understand where visitors come from and how they use the site. We use this data to help in site layout planning. Data collected is IP address, Time, Page visited and browser type.