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COVID-19 and your Orders.
Please Note : Special Delivery And Signed for services
Royal Mail will no longer guarantee deliveries by 1pm the next working day for items posted from Thursday 19 March 2020 onwards. As a result, Royal Mail will not consider a claim for delay for items posted using the Special Delivery Guaranteed by 1pm service from that date.
In addition Royal Mail will not during this period offer our Consequential Loss service and we will not accept any related claims.
Due to reduced staff and higher workload Royal Mail inform us that they can no longer guarantee speedy delivery for signed for or first class service.
International delivery update – Temporary suspension of some international services due to Coronavirus transport impacts This is a fast-moving situation and we are monitoring things on an hourly basis. We are working to keep as many international mail services running as possible given the current restrictions around air, road, ferry and train movements from the UK. Royal Mail has temporarily suspended all mail services to Europe, with the exception of the Republic of Ireland. We are keeping the situation under close and constant review. Customers should check our website for regular updates www.royalmail.com/internationalupdates
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